Privacy Policy

Plumbing Services in Antelope, CA ("we," "our," or "us") operates the website located at https://plumbingantelopeca.com and provides plumbing services to residential and commercial customers in Antelope, CA and surrounding communities. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you visit our website or communicate with us by phone or email.

1. Information We Collect

Because direct phone communication is our primary dispatch channel, we collect personal information when you call our office at (207) 419-2600 or email us at support@plumbingantelopeca.com. This information may include:

• Your name, service address, and telephone number
• Information regarding the plumbing issue or service request
• Payment and billing information necessary to complete authorized trade work
• Technical website usage data collected through server logs and analytics cookies (such as IP address, browser type, and pages visited)

2. How We Use Your Information

We use collected information solely for legitimate operational purposes:

• Dispatching plumbing technicians and equipment to your service address
• Providing itemized written estimates and invoices for plumbing repairs
• Coordinating mandatory building permits with local building inspection departments
• Improving website functionality and monitoring page performance

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We disclose personal information only under limited circumstances:

• To municipal permit authorities (such as the Sacramento County Building Inspection Division or City of Sacramento) when pulling mandated building permits for your property
• To trusted service providers who assist us in operating our website, processing payments, or dispatching calls under confidentiality agreements
• When required by law, court order, or governmental regulation

4. California Privacy Rights (CCPA / CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal data, including the right to request access to the categories and specific pieces of personal information we have collected, the right to request deletion of personal information, and the right not to be discriminated against for exercising these rights. To make a privacy request, please contact us by phone or email.

5. Contact Information

If you have questions regarding this Privacy Policy, please contact our office: